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Process Improvement and Reengineering
Whether re-engineering is required in conjunction with a systems implementation or simply to improve existing business practices, PM&A has the experience and expertise. Our methodology includes interviews with key personnel at all levels, focus groups, workshops, and thorough documentation of "AS IS" and "TO BE" process flows. Our consultants engage in the formulation of recommended strategies for implementation of the re-engineered processes, as well as onsite implementation support including change management.
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